Privacy Policy

Effective Date: 9th November 2024

1. Introduction

This Privacy Policy (the “Policy”) governs the collection, use, and disclosure of personal data by Unlikely (“we,” “our,” or “us”) in connection with the services we provide. By accessing or using our services, you (“Client” or “you”) agree to the collection and use of information in accordance with this Policy. We are committed to protecting your privacy and handling your data responsibly in compliance with applicable privacy laws.

2. Data Collection

We may collect and process the following types of personal data from you in the course of providing our services:

  • Personal Identification Information: Name, business name, contact information (email, phone number), and other details you voluntarily provide to us.
  • Payment Information: Payment data, including credit card or other payment method details, which are processed via third-party service providers, such as Stripe.
  • Business Information: Information related to your business, including but not limited to branding preferences, business goals, and project-specific details.

Additionally, we may collect data through third-party tools and services (including but not limited to website analytics, email marketing tools, and other service providers) as necessary to facilitate the delivery of our services.

3. Use of Data

The personal data we collect will be used for the following purposes:

  • Service Delivery: To facilitate the provision of branding services, including strategy, design, consultation, and the delivery of final branding materials.
  • Communication: To communicate with you regarding your project, service updates, inquiries, and feedback requests.
  • Marketing and Promotional Activities: We may also use your data to send promotional and educational materials, including newsletters, special offers, and information related to our services. You may opt-out of these communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.
4. Data Sharing

We may disclose your personal information to third parties under the following circumstances:

  • Service Providers: We may share your data with third-party service providers (including but not limited to payment processors, project management tools, and email marketing platforms) who assist us in performing the services necessary for your project. These third parties are bound by contractual obligations to protect your data in accordance with applicable laws.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders, or to protect our rights, property, or the safety of others.
5. Data Retention and Deletion

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. If you wish to have your personal data deleted or updated, you may submit a request via your client portal or contact us directly. We will comply with such requests to the extent required by law.

6. Security of Data

We take reasonable measures to protect your personal data against unauthorised access, loss, or destruction. Our website is built using Webflow, and our domain is secured using HTTPS encryption. However, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data. For payment processing, we rely on third-party services such as Stripe, which adhere to industry-standard security protocols for safeguarding payment information.

7. Client Rights

In accordance with applicable data protection laws, you have the following rights regarding your personal data:

  • Access and Rectification: You have the right to access and request the correction of any inaccuracies in your personal data.
  • Opt-Out: You may withdraw your consent to receive marketing communications by following the opt-out link in our emails or contacting us directly.
  • Data Deletion: You may request the deletion of your personal data, subject to legal obligations or business requirements.
8. International Data Transfers

If your data is transferred outside of your jurisdiction, we will take all necessary steps to ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards to protect your personal data.

9. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. All updates will be posted on this page with an updated revision date. You are encouraged to review this Policy periodically to remain informed of any changes. By continuing to use our services after any modifications to this Policy, you agree to be bound by the updated terms.

10. Contact Us

If you have any questions about this privacy policy, please contact us: